Billing Questions : ShipTime Canada Inc.
Billing Questions
How to Manage Payment Methods for ShipTime
At ShipTime, we believe in simplicity and flexibility. That’s why there are no fees, no commitments, and you only pay for the shipments you make. Your shipp...
What is ShipCash and How Can It Benefit You?
ShipCash is a convenient and flexible way to pay for all your shipping expenses on ShipTime. Think of it as a prepaid fund that simplifies your payment proc...
Does ShipTime offer collect or Cash-On-Delivery (C.O.D) Services?
Unfortunately, we do not offer cash-on-delivery or collect services. Everything processed through ShipTime will also be billed through ShipTime online.
How to Confirm If Your Shipment is Being Processed
Once you finalize your shipment, ShipTime provides clear indicators to confirm that your shipment is being processed. Here's how you can check: Steps t...
Charges To Your Credit Card Notification
Yes, for every charge made to your credit card, you will receive an email notification detailing the transaction. Additionally, you can review the status of...
How to Locate Your Invoices on ShipTime
Managing and reviewing your invoices is simple with ShipTime. Follow these steps to locate your invoices: Steps to Find Your Invoices 1 - Log in to Your S...
Do the rates include taxes?
To view applicable taxes on a rate when comparing shipping options, roll over the details icon (?) to view a complete breakdown of taxes and other surcharge...
Will Duties and Taxes Apply to International Shipments?
Yes, duties and taxes may apply to any international shipment, whether you're shipping to or from Canada. These charges are determined by the destinatio...
Is There Tax on International Shipments?
Yes, duties and taxes may apply to international shipments, whether you're shipping to or from Canada. These fees are set by the destination country and...
My invoice says Base & Fuel, what does this mean?
This means that the base and fuel amounts of a shipment changed. This is the core cost of a shipment. If shipment details change, the amount of the base &am...